Contact Us
Contact BathShelf
Thank you for visiting BathShelf.
Our customer support team is here to help with questions about our products, orders, shipping, returns, refunds, or your shopping experience.
Customer Support
Email: support@bathshelf.shop
Phone: (416) 555-0101
When contacting us regarding an existing order, please include your order number and the email address used when placing your order. This helps our team locate your purchase and assist you more efficiently.
Mailing Address
BathShelf
1080 Rue de l'Échiquier
Québec, QC G3K 0C1
Canada
Order Questions
For questions regarding an order, please provide:
- Your full name
- Order number
- Email address used at checkout
- A short description of your question or concern
If your request relates to a damaged, incorrect, or defective product, photographs of the product and packaging may help us review your request more efficiently.
Shipping Questions
BathShelf provides free worldwide shipping, with an estimated delivery timeframe of approximately 7–10 days after shipment.
Delivery times are estimates and may occasionally be affected by factors outside our control, such as customs processing, carrier delays, severe weather, holidays, or local delivery conditions.
Returns & Refunds
Eligible products may be returned within 30 days in accordance with our Return & Refund Policy.
Before returning a product, please contact:
Our customer service team will provide the appropriate return instructions.
We appreciate your business and look forward to assisting you.